Does your business continually strive to improve? Do your people have the capability and desire to identify and act upon opportunities for continuous improvement, and does your organisation have stable processes, systems and data to improve?
Lean or Continuous Improvement can be defined as ‘the relentless and continuous pursuit of the elimination of waste, to provide the highest quality products or services for the lowest reasonable cost and provide ultimate value for money for the customer.’
Continuous improvement is a mindset that emphasises the importance of constantly seeking ways to improve, innovate and adapt. Individuals and teams are encouraged to identify opportunities and implement small continuous changes using frameworks such as the Plan – Do – Check – Act cycle.
The Plan - Do - Check - Act (PDCA) cycle is an excellent approach for implementing small, incremental, continuous improvements in a structured way.
Understand the opportunity
Select and plan the solution
Implement the solution
Record any outcomes
Analyse the outcomes
Check the impact for success
Refine the solution (if required)
Implement across the business